Help centre

Custom domain

Your shop starts on a Storeforge web address (shops.forgelab.co.za/s/your-shop). You can point your own domain at it instead, so customers see and remember your own name.

How it works

You add a CNAME record with your domain provider pointing at Storeforge, and we issue a certificate for it automatically. Once it's confirmed working, ticking "Domain live" on your shop makes your own domain the canonical address: every page, cart, checkout and account link uses it, and the old Storeforge address redirects across to it automatically.

What you get at your own domain

Everything: your product pages, collections, cart, checkout, order tracking, pay-by-link and reorder links, not just the home page.

Getting set up

This needs a one-time activation on our side before the first custom domain can go live. If you'd like your own domain connected, get in touch and we'll help you through it: [email protected].

Still stuck? [email protected] or WhatsApp 073 429 5517.