Help centre

How Storeforge works

Short answers to what shop owners ask most. Can't find it here? Email [email protected] or WhatsApp 073 429 5517.

● All systems normal. Status and uptime

• Getting started
  Register, add your first product, go live, and find your way around.
• Products, stock and options
  Products, variants, stock, cost, barcodes, bundles and automated collections.
• Orders, fulfilment, packing slips and invoices
  Fulfilling orders, packing slips, abandoned checkouts, invoices and profit.
• Payments
  Yoco, PayGate, PayPal, selling on account, and pay-by-link.
• Delivery options and provinces
  Delivery options, free-delivery thresholds, provinces and collection.
• Booking a courier
  Book Aramex from an order with your own account: price, waybill, label and tracking email.
• Discounts
  Discount codes, automatic discounts, Buy X get Y, free delivery and limits.
• Gift cards
  Selling, issuing and spending gift cards, balances and refunds.
• Your shop's look
  Your shop's theme, blog, pages, menus, redirects, Buy it now and the shop password page.
• Sections
  Add, order, hide, schedule and publish sections like banners, featured products and FAQs.
• Custom domain
  Using your own domain instead of a Storeforge address.
• Customers, reviews and stock alerts
  Customer records, notes and tags, reviews and back-in-stock alerts.
• Email marketing
  Email marketing, abandoned checkout emails, consent and unsubscribing.
• Ads and tracking (Meta and Google)
  Meta Pixel, Conversions API, Google tag, cookie notice and your product feed.
• Apps and add-ons
  Adding and removing apps, what removing keeps, and paid add-ons.
• Connect your AI
  Connect your own Claude or ChatGPT to look after products, stock and orders.
• Webhooks
  Send order, product and customer events to your own systems, signed and retried.
• The API
  Read and change products, stock, orders and customers from your own software, with scoped keys.
• Plan and billing
  Your trial, plan and what happens if it lapses.
• Account, password and security
  Your login, password, staff access and account security.